RAP4 Extended Warranty

 Protect Your Investment Today!!

     1. Why do I need an Extended Warranty?
  • High costs of parts and service labor.

  •  You can repair the product you purchase many times until it is no longer repairable, then it will be replaced with the same product of its like kind and quality.

     2. With an affordable price, you will get many benefits:
  • Repair or replacement of product, failure of normal operation within coverage period at our option. Exclude all physical damaged or warranty void.

  • No lemon policy. If the product fails three times for the same reason (outside the manufacturer's warranty), it will be replaced.

  •  No deductible. 100% coverage on parts and labor for a 1 or 2-year period (depend on your choice).

     3. Policy:
  • The Extended Warranty should be purchased at the same time when you buy the product (as a bundle to the product).

  •  If the product is received within the service plan period and is found to be defective, RAP4 will repair or replace the defective product.

  • Replacement parts will be new, rebuilt, or non-original manufacturer's parts that perform to the factory specifications of the product at our option. If a product is no longer available, we will replace it with a product of equal or better value.

  • In all cases, returned product must be shipped prepaid with a copy of the invoice. RAP4 reserves the right to refuse merchandise that is not meeting the above requirements.

  • There is no renewal after the Extended Warranty is expired.


The following contract becomes effective at Date of Purchase (D.O.P.) of Extended Warranty.  RAP4, will furnish labor and replacement parts necessary to maintain the product specified in this contract in operating condition during the term of the contract provided such service is necessitated by product failure during normal usage. RAP4, at its sole discretion, may either repair or replace the product covered under this contract at our sole option. When a product is no longer available, RAP4 will provide a similar product of equal or better. If RAP4 chooses to replace the product, a new, rebuilt, or non-original manufacturer's product of like kind and quality will be provided to the contract holder. The term of this contract begins at date of purchase of Extended Warranty and runs concurrently and beyond the manufacturers parts and labor warranty up to 2 years. This contract may not be refundable, renewable or cancelable.


Periodically or consumed parts during the life of the product such as but not limited to loss or damage resulting from external causes such as dropped product, collision with any object, fire, flooding, sand, dirt, windstorm, hail, earthquake or damage from exposure to weather conditions, misuse, abuse, damage occurring during transport. All preventive maintenance recommended by the manufacturer to maintain the product in operating condition is the responsibility of the contract holder; loss or damage resulting from failure to provide recommended maintenance is not covered under this contract. RAP4 makes no other expressed or implied service with respect to your RAP4 products, other than limited service set forth above. In no event will RAP4 be liable for any direct, indirect, consequential, or incidental damages arising out of the use or inability to use such product.


Email info@rap4.com or Call our Customer Service Department at (408) 727-3144 during business hour and explain the problems to obtain a Returned Merchandise Authorization number or request RA Online. Please have your original Extended Warranty invoice available when calling for service. All RA numbers issued are good for fifteen (15) days from the date of issue. Prepaid shipping is required for all returning products. The approved RA number must be clearly shown on the shipping label.