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FAQ FAQ
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  Search FAQ:
    
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  1. What Fill Colors are available in .43 Caliber?
  2. How can I place an order?
  3. What payment method do you accept?
  4. Do you ship internationally?
  5. How can I check my order status?
  6. What is your daily shipping cut off time?
  7. How can I track my order?
  8. How do I request a product return or exchange?
  9. What is RAP4 customer loyalty discount?
  10. What is RAP4 affiliate program?
  11. Where can I find a place to play paintball?
  12. Do you have a dealer or wholesale discount program?
  13. Where can I get your banner and logo to add to my website, myspace, or facebook accounts?
  14. Where I can find your user manuals?
  15. Do you have discount program for active military or law enforcement personnel?
  16. What Horizontal Tank Pouch will fit My Tank?
  17. What Markers are the TACAMO Conversion Kits Currently Available for?
  18. Does the holster come with the option to wear it on your hip/belt in stead of just on your leg?
  19. I was wondering if the US Army Project Salvo M4 Carbine RIS Bipod Adapter is needed along with the US Army Project Salvo M4 Car
  20. Can I still get the Package deal of the week at the discounted price if I buy it in your store instead of buying it online?
  21. What is the difference between A1, A2, CO barrels for the RAP4 METS?
  22. What Holster Will fit the RAMX50/RAP226?
  23. How do I disassemble the T68 marker?
  24. How do I fix my T68 magazine?
  25. How do I use my Store Credit?
  26. How much air psi should I charge on the M68/203 Thunder grenade?
  27. What type of paintballs are recommended for the T68 Gen6 marker?
  28. How do I reset my M68/M203 Thunder Grenade?
  29. How to refill 45/60g refillable cylinder?
  30. How to install SplitFire adapter for T68 gen6?
  31. How to install my A5 m4 carbine barrel kit?
  32. How do I adjust my T68 Gen6 velocity?
  33. Why is my T68 leaking?
  34. Why are my paintballs breaking?
  35. What Shipping Methods are Offered?
  36. If I were to Paint my T68 would it still be covered under the Warranty?
  37. Do you Offer Repair Services?
  38. Do you have any International Distributors?
  39. Where can I find information Relating to any Recalled Products?
  40. My T68 needs to be re-cocked after every shot, how do I fix it?
  41. Do you Carry O-Ring kits for your .43 Caliber Pistols?
  42. Where can I locate Instructions Manuals?
  43. Can I fill an HPA Tank using the Compressor in my Garage?
  44. Does the Camel Pack Water Hydration Carrier come with a Water Reservoir?

What Fill Colors are available in .43 Caliber?

 We offer several different colors of paintballs in .43 caliber these include the following:

  • Clear
  • Blue
  • Orange
  • Red
  •  White
  • Yellow

**Colors Availability May Vary**

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How can I place an order?

There are 4 ways you can place an order:
1. Online - please go to http://www.rap4.com/os
2. By email - please send email to salesdept@rap4.com
3. By phone - please call (408) 434-0434 - select option 1
4. In store - please visit our store at:
2215 Ringwood Avenue
San Jose, CA 95131

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What payment method do you accept?

Visa, MasterCard, PayPal, Check, Money Order, Bank Wire Transfer, Western Union

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Do you ship internationally?

Yes, we ship worldwide.

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How can I check my order status?

Please go to http://www.rap4.com/os, login to your account and click on 'Order Status'

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What is your daily shipping cut off time?

Monday to Friday at 2:00PM PST

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How can I track my order?

Please go to http://www.rap4.com/os, login to your account and click 'Order Status'
Select the order you want to track and click 'View'
Under 'Order Tracking', click 'Track your package'

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How do I request a product return or exchange?

Please go to http://www.rap4.com/os, login to your account and click 'My Account'
Click 'show all orders' for 'Order History'
Select the order which has the item(s) you want to return/exchange and click 'View'
Click 'Request for Return/Exchange' next to the item you want to return/exchange
Fill out the form and click 'Submit'

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What is RAP4 customer loyalty discount?

RAP4 customer loyalty discount gives our customers great discounts on subsequent purchases. The program is designed with our returning customers in mind and awards each and every customer for their patronage. For more information, please visit http://www.rap4.com/paintball/rap4_clp.html

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What is RAP4 affiliate program?

RAP4 affiliate program convert your web site traffic into cash! We simply pay you 10% commission on each sale referred by you. Join today and let your web site work for you. For more information, please visit http://www.rap4.com/paintball/os/affiliate_info.php

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Where can I find a place to play paintball?

To find a paintball field in your local area, please go to http://www.rap4.com/paintball/game/

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Do you have a dealer or wholesale discount program?

Yes, we offer wholesale discount to dealers worldwide. To apply for a wholesale account, please visit http://www.rap4.com/paintball/wholesale.html

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Where can I get your banner and logo to add to my website, myspace, or facebook accounts?

You can download our banner and logo at http://www.rap4.com/paintball/media.html

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Where I can find your user manuals?

Our user manuals can be found at http://www.rap4.com/store/paintball/user_manuals.php

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Do you have discount program for active military or law enforcement personnel?

Yes, we do offer discount program for active military or law enforcement personnel. For more information please contact us at

salesdept@rap4.com

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What Markers are the TACAMO Conversion Kits Currently Available for?

The TACAMO Magazine Conversion Kits are Currently available for the following Markers:

  • Tippmann 98/98 Custome
  • Tippmann A-5 (Classic and New Version)
  • Tippmann X-7
  • Tippmann X-7 Phenom
  • BT Combat
  • Valkin SW-1
  • US Army Alpha Black/TPN Bravo One
  • US Army Project Salvo/TPN Seirra One
  • US Army Carver One/ TPN Tango One

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What Horizontal Tank Pouch will fit My Tank?

 Below is a breakdown of our Horizontal Tank Pouches:

Small (S): Fits all CO2, 48CI, Standard 68CI
Medium (M): Fits 72CI, 88CI, 92CI, 122CI
Large (L): Fits all tanks up to W:4" x L:15"

***Some tanks will not fit due to the way they are designed***

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Does the holster come with the option to wear it on your hip/belt in stead of just on your leg?

Yes, a leg/thigh holster has option to wear on your hip/belt

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I was wondering if the US Army Project Salvo M4 Carbine RIS Bipod Adapter is needed along with the US Army Project Salvo M4 Car

The bipod adapter is included with the US Army Project Salvo M4 Carbine RIS Bipod with 45 Degree Swivel

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Can I still get the Package deal of the week at the discounted price if I buy it in your store instead of buying it online?

Yes, you can get the same deal online if you buy in store

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What is the difference between A1, A2, CO barrels for the RAP4 METS?

Below is a breakdown of the different Barrels:

  • The A1 Barrel length is 16 inches,  and has a consistent outer diameter
  • The A2 Barrel Length is 16 inches, and has notches in it near the muzzle brake
  • The CO Barrel Length is 10 inches, and has a consistent outer diameter

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Why are my paintballs breaking?

There are a number of reasons that balls are breaking some of which are:

1. The ideal playing temperatures for paintballs are: 59 to 86 F (15 to 30 C) and 40 to 50% relative humidity. Paintballs are temperature/humidity sensitive and can expand and are binding at the magazine feed neck

2. Marker velocity is too high

3. Bolt has sharp edges

4. Barrel is dirty or damaged

5. Paintballs are too brittle

6. Bad hammer o-ring (jack hammering)

7. Ball detent is in too far

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Why is my T68 leaking?

See Video Links:

http://www.paintballtree.com/video/RAP4_T68_Guide_to_Break_down_and_Replace_the_Internal_Seals_to_fix_any_possible_leaks

http://www.paintballtree.com/video/Why_is_my_T68_leaking_air

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How do I adjust my T68 Gen6 velocity?

See Video links: 

http://www.paintballtree.com/video/RAP_How_to_Adjust_the_Velocity_on_a_T68_Paintball_Gun

http://www.paintballtree.com/video/How_to_adjust_my_T68_Velocity_setting

Answer: To increase the velocity, turn the screw below the air source adapter clockwise. To decrease, counter-clockwise

 

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How to install my A5 m4 carbine barrel kit?

Answer:

Step 1: Twist to loosen the muzzle brake.

 Step 1: Twist to loosen the muzzle brake.

Step 2: Separate the muzzle brake from the barrel.

Step 2: Separate the muzzle brake from the barrel.

Step 3: Loosen the front sight fixing screw.

Step 3: Loosen the front sight fixing screw.

Step 4: Separate the front sight from the barrel.

Step 4: Separate the front sight from the barrel.

Step 5: Loosen the rear cap fixing screws (3x).

Step 5: Loosen the rear cap fixing screws (3x).

Step 6: Separate the front and rear caps from the hand guard.

Step 6: Separate the front and rear caps from the hand guard.

Step 7: Separate the top and bottom hand guard covers from the barrel.

Step 7: Separate the top and bottom hand guard covers from the barrel.

In Summary: Remove factory barrel, screw on new barrel kit. Loosen front sight, loosen rear hand guard cap (screw in the middle). Adjust front sight and hand guard. Tighten set screws.

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How to install SplitFire adapter for T68 gen6?

See Video Link:

 http://www.paintballtree.com/video/How_to_install_SplitFire_Adaptor_to_the_T68

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How to refill 45/60g refillable cylinder?

Same as the regular co2 cylinder but instead of turning on the tank with the top knob, you turn on the tank with the lower knob.

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How do I reset my M68/M203 Thunder Grenade?

See Video Link:

http://www.paintballtree.com/video/How_do_I_reset_my_RAP4_M68_or_M203_Thunder_Grenade

Take a rod and push it into the firing pin until you hear a pop.

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What type of paintballs are recommended for the T68 Gen6 marker?

Rap4 AG1, Rap4 field paintballs, Nelson Precision, Monster

 

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How much air psi should I charge on the M68/203 Thunder grenade?

400-500 psi

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How do I use my Store Credit?

To use the Store Credit Code:

1) Enter the Store Credit code in "Enter Redeem Code" box on payment page (during checkout process)

2) Click the redeem button to validate code (automatically subtract from total)

3) Click checkbox “Click to apply credit voucher balance”

4) Select a payment method, enter payment information, and continue to check out.

 

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How do I fix my T68 magazine?

See Video link:

http://www.paintballtree.com/video/How_do_I_fix_and_clean_my_T68_magazine

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How do I disassemble the T68 marker?

See Video links:

http://www.paintballtree.com/video/How_do_I_disassemble_the_RAP4_T68_Marker

http://www.paintballtree.com/video/RAP4_T68_Service_Guide_-_Seals_Velocity_Adjustment_and_Corrective_Maintenance_

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What Holster Will fit the RAMX50/RAP226?

 The Following Holster will fit the RAMX50/RAP226 :

 

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What Shipping Methods are Offered?

 We offer Shipping thru USPS and UPS, Below is a listing of the methods offered :

 

(NOTE: Options May Vary, International Shipping Methods not listed)

United Parcel Service United Parcel Service
UPS Ground
UPS 3 Day Select
UPS 2nd Day Air
UPS Next Day Air Saver
UPS Next Day Air

UPS Next Day Air Early A.M.

 

United States Postal Service United States Postal Service
Priority Mail
Express Mail

 For information relating to our shipping policies, Please Click Here.

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If I were to Paint my T68 would it still be covered under the Warranty?

 If you were to paint your marker the warrenty would still be valid. This is because the warranty covers inspections and repair (not due to wear and tear). 

Warranty information can be found on our website or by Clicking Here

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Do you Offer Repair Services?

We offer two different typed of repair services.

 

The first is our walk-in repair service, which is out of our retail store front in San Jose, CA.  

The second mail-in repair service, for this service you would need to mail your marker to us to be repaired. 

*Prior to sending any items you will need to contact us about the repair

For more information on repair services please contact us at (408) 434-0434.

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Do you have any International Distributors?

 While our Main distribution Center is Located in San Jose, California, we have several different distributions centers located in other countries around the world. 

These Include the following:

 

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Where can I find information Relating to any Recalled Products?

 Information Relating to recalled products can be found on our website or simply by clicking here.

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My T68 needs to be re-cocked after every shot, how do I fix it?

If your marker needs to be recocked after every shot there are a couple of things that usually fix this:

  1. Verify that your air/co2 tank has a charge and screwed on fully to the marker.
  2. Check to see if your marker needs to be cleaned. Paint and other debris around the chamber and bolt can result in the marker not re-cocking correctly. 
  3. Lubricate your hammer/hammer oring
  4. Strech out your velocity spring a bit

These are typically fix the problems that cause a marker to fire incorrectly. If you need further assistance please contact our Tech Department at (408)434-0434

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Do you Carry O-Ring kits for your .43 Caliber Pistols?

 We carry the a O-ring kit that fits our line of .43 caliber pistols.


[014248]
 RAM Pistol Seal Kit

 

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Where can I locate Instructions Manuals?

 Users Manuels for RAP4 Products can be found on our website or can be found by clicking here.

Users Manuels for TACAMO Products can be found on the TACAMO website or by clicking here.

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Can I fill an HPA Tank using the Compressor in my Garage?

 Due to the pressure that that air is stored at in an HPA tank most compressors will not be able to fill the tanks. Filling HPA tanks requires a High Power Compresser such as the ones you find at your local paintball fields or scuba shops. 

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Does the Camel Pack Water Hydration Carrier come with a Water Reservoir?

 The Camouflage Camel Pack does not include the Water Reservoir. It can be purchased as an optional accessory within each color variant of the Camel Pack. 

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